Privacy Policy
Last Updated: June 19, 2026
Quality Firewood & Logging (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://qualityfirewoodandlogging.com or interact with our services.
1. Summary of Data Collection & Usage
We collect personal information to fulfill service requests, provide estimates, schedule firewood delivery, respond to logging and land clearing inquiries, improve user experience, and communicate effectively.
We do not sell or share personal data, including mobile numbers, with third parties or affiliates for marketing or promotional use.
2. Definitions
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- Personal Data: Information that can identify you, such as your name, email address, phone number, or service address.
- Usage Data: Technical data collected automatically, such as IP address, browser type, pages visited, and time spent on the website.
- Cookies: Small text files used to improve your browsing experience and website functionality.
- Service: The website and services provided by Quality Firewood & Logging.
- You: A visitor of our website, prospective customer, or customer of our services.
3. Information We Collect
We may collect the following information:
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- Name
- Email address
- Mobile and home phone number
- Street address, city, state, and ZIP code
- Service details related to firewood delivery, logging, land clearing, timber harvesting, or related inquiries
- Browser and device information
- Time on site, pages visited, and website interaction data
4. Use of Personal Data
Your information may be used to:
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- Respond to inquiries and requests
- Provide estimates for firewood delivery, logging, land clearing, timber harvesting, and related services
- Schedule appointments, deliveries, walkthroughs, or service visits
- Send appointment confirmations, delivery updates, or follow-up messages
- Communicate about your requested services
- Improve website functionality and customer support
- Maintain internal records
- Ensure legal, operational, and business compliance
5. SMS Consent and Use
By providing your phone number through our website forms, phone calls, or other communication channels, you consent to receive SMS messages from Quality Firewood & Logging related to:
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- Quotes and estimates
- Pricing information
- Appointment reminders or confirmations
- Firewood delivery updates
- Logging, land clearing, or timber service updates
- Follow-up service communication
- Customer feedback requests
- Message frequency may vary. Message and data rates may apply.
- You may opt out at any time by replying STOP. For help, reply HELP.
We store mobile numbers securely and do not sell or share them with third parties or affiliates for marketing or promotional purposes. We use your phone number only to provide the services described above and as otherwise outlined in this Privacy Policy. We do not share your phone number with third parties for advertising or promotional use.
Consent is not a condition of purchase.
6. Communication Preferences
You may opt out of:
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- Emails by clicking the “unsubscribe” link, when available
- Text messages by replying STOP
- Future contact by reaching out to us directly
7. Retention & Deletion
We only retain your personal information for as long as needed for business purposes, service records, customer communication, legal obligations, or operational requirements.
You may request that your personal information be updated or deleted by contacting us.
8. Your Rights
Depending on your location and applicable privacy laws, you may have the right to request:
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- Access to your personal information
- Deletion of your personal information
- Correction of inaccurate information
- Information about how your data is used
- Opt-out from certain types of communication or processing
To submit a request, please contact us using the information listed below.
9. Data Security
We use reasonable technical, administrative, and organizational safeguards to help protect your personal information.
However, no method of online transmission or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
10. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our pages.
You may disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
12. Policy Updates
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website or services after updates are posted means you accept the revised Privacy Policy.
13. Contact Information
Quality Firewood & Logging
3215 Mill Hill Rd
Waldorf, MD 20603
Phone: (240) 262-4219
Website: https://qualityfirewoodandlogging.com